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Telecom Management consolidates all Internet, Wireless, and Voice services into a centralized online portal. This portal aligns all invoices and GL codes per location into one streamlined monthly invoice. The consolidation also includes vendor management for Internet, Voice, and Wireless—leveraging CIC's expertise. With over three decades of telecom experience, we collaborate with your IT teams to optimize performance, reduce rates, refine configurations, and manage service refreshes. Guarenteed Results that more than pay for themselves
I T M A N A G E R R E V I E W V I D E O
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T E C H N I C A L S U M M A R Y
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OUR SERVICES
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Bandwidth Optimization: Ensuring that internet bandwidth is allocated efficiently to support mission-critical applications and avoid bottlenecks.
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Redundancy and Failover: Implementing redundant connections and failover solutions to maintain internet connectivity during outages, which is crucial for business continuity.
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Service Provider Management: Handling contracts, billing, and negotiations with internet service providers (ISPs) to ensure the best possible rates and service levels.
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Visibility: Utilizing firewalls, secure VPNs, and monitoring tools to protect against cyber threats and ensure data privacy over the internet.
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VoIP (Voice over IP) Optimization: Managing VoIP infrastructure to ensure clear, uninterrupted voice calls, often involving Quality of Service (QoS) settings to prioritize voice traffic over the network.
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Unified Communications: Integrating voice services with other communication tools, like email and instant messaging, to streamline communication and collaboration.
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Cost Management: Optimizing plans and usage to avoid overage charges, roaming fees, and unnecessary lines, ensuring the organization only pays for what it needs.
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Call Analytics and Reporting: Monitoring call volumes, durations, and patterns to assess usage and improve customer service efficiency.
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Managed Contact Center: Turn-Key desig, management from system setup and configuration to daily monitoring and support managing call routing, analytics, workforce optimization, security, and integration with CRM systems.
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Mobile Device Management (MDM): Managing and securing employees’ mobile devices to ensure compliance, data security, and optimal performance, especially important with the growth of remote work.
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Wireless Network Optimization: Ensuring optimal wireless coverage and performance within facilities to support mobile connectivity, IoT devices, and internal communications.
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Plan Optimization: Reviewing data and usage patterns to optimize wireless plans, avoiding overage costs, and ensuring appropriate coverage and service for all users.
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Asset Tracking: Keeping track of all wireless devices and services to minimize loss, control inventory, and ensure that resources are up-to-date.
The process begins by analyzing invoices and documentation to assess the organization’s current telecom configuration. After confirming what's in place and understanding business needs, we propose new configuration options for approval and manage a turnkey implementation. This ensures the technology aligns with company goals while streamlining and validating the process from start to finish.
BUSINESS PROCESS
Technology with Business Processes
TESTIMONIAL
Clear Internet has been instrumental in optimizing our telecom services, and their expertise adds that extral layer of management that vendors dont provide.
VP Finance- Nationwide Logistics Company
Contact Clear Internet today to schedule a consultation and discover how our tailored telecom solutions can elevate your business performance.
